{"id":478,"date":"2024-04-05T10:58:27","date_gmt":"2024-04-05T17:58:27","guid":{"rendered":"https:\/\/commons.royalroads.ca\/difficult-conversations\/?page_id=478"},"modified":"2024-06-11T15:09:18","modified_gmt":"2024-06-11T22:09:18","slug":"unplanned-hot-moments","status":"publish","type":"page","link":"https:\/\/commons.royalroads.ca\/difficult-conversations\/unplanned-hot-moments\/","title":{"rendered":"Unplanned &#8220;Hot&#8221; Moments"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull\" style=\"min-height:50px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-100 has-background-dim\" style=\"background-color:#8d3995\"><\/span><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-411\" alt=\"\" src=\"https:\/\/commons.royalroads.ca\/maeec-legacy\/wp-content\/uploads\/sites\/187\/2023\/03\/1807_CESIP-117.jpg\" style=\"object-position:52% 80%\" data-object-fit=\"cover\" data-object-position=\"52% 80%\" \/><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<div id=\"wp-block-themeisle-blocks-advanced-columns-cc349f81\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-2aafcbe7\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h1 class=\"wp-block-heading has-text-align-left has-nv-text-dark-bg-color has-text-color\">Unplanned &#8220;Hot&#8221; Moments<\/h1>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-1024x683.jpg\" alt=\"a person stands behind a campfire, with sparks shooting up in front of them, obscuring their view.\" class=\"wp-image-486\" srcset=\"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-1024x683.jpg 1024w, https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-300x200.jpg 300w, https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-768x512.jpg 768w, https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-1536x1024.jpg 1536w, https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-2048x1365.jpg 2048w, https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-content\/uploads\/sites\/150\/2024\/02\/ihor-malytskyi-XjvWEsPTDeY-unsplash-930x620.jpg 930w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Facilitating &#8220;hot&#8221; moments<\/h2>\n\n\n\n<p>Hot moments are unexpected tense points, sometimes involving a high level of conflict that can occur during difficult conversations or at any time. These &#8220;hot moments&#8221; can be upsetting, but they can also be a great teaching moment.<\/p>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<p id=\"yui_3_17_2_1_1706655072002_240\">Here are a few strategies you could use. Note that each situation and class dynamics are different, so some of these may work better in certain situations while others might in different situations. Use your knowledge of your class to choose the best approaches for the moment.<\/p>\n\n\n\n<ul class=\"wp-block-list\" id=\"yui_3_17_2_1_1706655072002_239\">\n<li>Help students think about the topic &#8211; &#8220;e.g. many people think this way, what are the reasons? What about the other perspectives?&#8221;<\/li>\n\n\n\n<li>Don&#8217;t ignore the heated moment &#8211; make sure to address it, especially if anything is not appropriate (it will give the impression it is).<\/li>\n\n\n\n<li>Take a pause for reflection (e.g. get students to spend 5 minutes to write down their thoughts).<\/li>\n\n\n\n<li>You could make it something students can research and you will all come back and discuss with further information<\/li>\n\n\n\n<li>If you are not sure how to resolve the issue, you can suggest that the class will discuss this next time etc&#8230; (this acknowledges you are aware of it, but gives you time to figure out the best approach).<\/li>\n<\/ul>\n\n\n\n<p>You can also use Open the Front Door approach described in <a href=\"https:\/\/www.oakland.edu\/Assets\/Oakland\/cetl\/files-and-documents\/TeachingTips\/2016\/HotMomentsTT.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">this University of Oakland handout<\/a>.<\/p>\n\n\n\n<p>If you feel that the hot moments are creating student distress you, there are also a number of tools you can use to recognize and support students at that time. <\/p>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/commons.royalroads.ca\/difficult-conversations\/facilitating-difficult-conversations\/\">Learn more about Facilitating Difficult Conversations <\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/commons.royalroads.ca\/difficult-conversations\/managing-distress\/\">Learn more about Managing Distress<\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Facilitating &#8220;hot&#8221; moments Hot moments are unexpected tense points, sometimes involving a high level of conflict that can occur during difficult conversations or at any time. These &#8220;hot moments&#8221; can be upsetting, but they can also be a great teaching moment. Here are a few strategies you could use. Note that each situation and class&hellip;&nbsp;<a href=\"https:\/\/commons.royalroads.ca\/difficult-conversations\/unplanned-hot-moments\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Unplanned &#8220;Hot&#8221; Moments<\/span><\/a><\/p>\n","protected":false},"author":1094,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-478","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/pages\/478","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/users\/1094"}],"replies":[{"embeddable":true,"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/comments?post=478"}],"version-history":[{"count":12,"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/pages\/478\/revisions"}],"predecessor-version":[{"id":1057,"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/pages\/478\/revisions\/1057"}],"wp:attachment":[{"href":"https:\/\/commons.royalroads.ca\/difficult-conversations\/wp-json\/wp\/v2\/media?parent=478"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}