Takes a management-centered approach to thinking about operations by focusing on performance improvement and how operations can support organization strategy. While the course places a particular emphasis upon the lean management approach, key concepts and techniques of operations and supply chain management are discussed in the context of solving operational problems and looking for better ways to deliver customer value.<\/p>\n","protected":false},"excerpt":{"rendered":"
Takes a management-centered approach to thinking about operations by focusing on performance improvement and how operations can support organization strategy. While the course places a particular emphasis upon the lean management approach, key concepts and techniques of operations and supply chain management are discussed in the context of solving operational problems and looking for better … Continue reading BUSA513: Delivering Customer Value<\/span><\/a><\/p>\n","protected":false},"author":215,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","_monsterinsights_skip_tracking":false,"_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[101,54,79,49,118],"tags":[],"class_list":["post-1458","post","type-post","status-publish","format-standard","hentry","category-advanced","category-business","category-mba-in-executive-management","category-online","category-stand-alone-course"],"acf":[],"author_meta":{"display_name":"Willem","author_link":"https:\/\/commons.royalroads.ca\/mais\/author\/wvandoesburg\/"},"featured_img":null,"coauthors":[],"tax_additional":{"categories":{"linked":["Advanced<\/a>","Business<\/a>","MBA in Executive Management<\/a>","Online<\/a>","Stand-Alone Course<\/a>"],"unlinked":["Advanced<\/span>","Business<\/span>","MBA in Executive Management<\/span>","Online<\/span>","Stand-Alone Course<\/span>"]}},"comment_count":"0","relative_dates":{"created":"Posted 6 years ago","modified":"Updated 1 year ago"},"absolute_dates":{"created":"Posted on February 1, 2021","modified":"Updated on July 16, 2025"},"absolute_dates_time":{"created":"Posted on February 1, 2021 5:15 pm","modified":"Updated on July 16, 2025 2:45 pm"},"featured_img_caption":"","series_order":"","publishpress_future_action":{"enabled":false,"date":"2026-09-25 07:16:02","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/posts\/1458","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/users\/215"}],"replies":[{"embeddable":true,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/comments?post=1458"}],"version-history":[{"count":9,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/posts\/1458\/revisions"}],"predecessor-version":[{"id":5791,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/posts\/1458\/revisions\/5791"}],"wp:attachment":[{"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/media?parent=1458"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/categories?post=1458"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/commons.royalroads.ca\/mais\/wp-json\/wp\/v2\/tags?post=1458"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}