Organizational Management

Online

Extends the fundamental principles and knowledge of coaching into the context of coaching work teams. Emphasizes the development of core knowledge, skills, and competencies related to team coaching, and distinguishes team coaching from other forms of help such as group coaching, facilitation, and team building. The course culminates in the creation of an individualized model of team coaching, enabling students to more effectively and competently coach work teams in organizations. The course requires significant participation in both individual and team assignments.

Offers existing personal and professional coaches a practical approach for deepening and enhancing the quality and impact of their coaching relationships by integrating the wisdom of the whole body – somatic presence and awareness. Emphasis is placed on a blend of theory and the science behind a somatic and presence-based approach to coaching. By integrating a variety of practices, students will develop their own unique somatic orientation to their coaching approach. Additionally, students will learn ways to develop the skills, capacity, and quality of full-body presence within themselves, furthering their own professional growth and development.

Building upon your experience as a professional coach, you will develop a comprehensive understanding of the complexities related to integrating coaching as a cornerstone of organizational culture. You will learn how to align coaching with strategic initiatives in order to maximize knowledge sharing, build capacity and increase organizational performance. Using applied, practical methods, you will explore the challenges of implementing a coaching culture within an organizational context and identify opportunities to drive organizational change.

Considers how psychology can enrich Coaching and Coaching practice. Explores a series of proven coaching techniques and interventions drawn from various schools of psychology. Provides students with evidence based perspectives through which to observe and understand their coaching practice. Students will benefit from opportunities to apply these with the aim of deepening and broadening their practice. Seminars will be led by the student teams.

Highlights ethical issues pertaining to the profession of coaching and the various ethical requirements of a professional coach. Students will explore ethical and morally problematic circumstances through a variety of contexts including how professional coaches conduct themselves in situations involving public safety and public trust, privacy and confidentiality, honesty or deception, informed consent, objectivity and conflicts of interest, and whistle blowing.

Explore ways to create a comprehensive change strategy that engages all levels of an organization. Focuses on the multi-dimensional approaches required to inspire and execute positive change, including managing power and influence; facilitating engagement and communication strategies; and building sustainable change-leadership capacity.

Explores tools for facilitating planned changes and personal transitions. Viewing organizations and communities as systems, the course examines the key levers for change and how to integrate these into the change planning process. Using this systems view as a foundational platform, several contemporary models of change will be presented including appreciative inquiry, whole systems change and project management. Students will apply knowledge using case studies, examining why change efforts fail and, more importantly, what roles leaders play in ensuring the successful implementation of change initiatives.

Introduces students to foundational theories, processes, practices and strategies of social innovation as well as corporate intrapreneurship. Through deep introspection, students will gain knowledge of change strategies that include deploying soft and hard power to advance innovative opportunities, while exploring how to influence without formal authority. Learners will get exposed to the creative strategies and activities of social and institutional entrepreneurs (intrapreneurs), activists, organizations, and social movements. Students will examine individuals and groups who have catalyzed important positive social change through different organizational platforms –in the market, in government, within the nonprofit sector, and increasingly in the space between these three sectors. Throughout the course students will examine social innovation through case studies, best practice analyses, and relevant reading.

Focuses on measuring and reporting on social impact and identifying outcomes in relation to the objectives of different stakeholders. Also examines the question of how social innovations can effectively scale their impact to reach individuals and communities that might benefit from their innovations.

Introduces students to foundational theories, processes, practices and strategies of social innovation as well as corporate intrapreneurship. Through deep introspection, students will gain knowledge of change strategies that include deploying soft and hard power to advance innovative opportunities, while exploring how to influence without formal authority. Learners will get exposed to the creative strategies and activities of social and institutional entrepreneurs (intrapreneurs), activists, organizations, and social movements. Students will examine individuals and groups who have catalyzed important positive social change through different organizational platforms –in the market, in government, within the nonprofit sector, and increasingly in the space between these three sectors. Throughout the course students will examine social innovation through case studies, best practice analyses, and relevant reading.

In an era defined by rapid technological advancements, businesses and societies are constantly reshaped by digital innovation and disruption. This course offers a deep dive into the dynamic world of emerging technologies, disruptive business models, and the profound impact they have on industries and everyday life. Students will explore cutting-edge technologies shaping the future. Through real-world case studies, interactive discussions, and expert insights, students will gain valuable insights into successful digital transformations and learn from the challenges faced by those who failed to adapt.

Designed to explore the ethical and governance challenges arising from the rapid integration of digital technologies and artificial intelligence in various sectors of society, this course investigates the ethical considerations, legal frameworks, and governance strategies essential for navigating the complex landscape of digital transformation. Students will gain a deep understanding of the ethical implications of emerging technologies, the importance of responsible data management, and the strategies to ensure ethical decision-making in the digital age. Special emphasis will be placed on the unique ethical and governance issues related to artificial intelligence, including bias, transparency, accountability, and the societal impact of AI systems.

Coaching is grounded in the language of creation, commitment and possibility along with the need to understand the forces that aid and impede accomplishment. Students build on the work offered at the residency and further develop their understanding of and appreciation of both the power of language and several key domains of personal and professional development. Students further develop their executive coaching skills and form personal and professional foundations for their executive coaching practice.

Investigates organizations from a systems perspective and examines the role of executive coaching to support learning. Participants will view the organization from differing perspectives to develop and understand the organization’s corporate context. This understanding will assist the discovery of underlying behaviours to support achievement and highlight processes and systems to manage progress and accountability in both themselves and others.

In this course, you will develop understanding of the development and design of Organizational Design (OD) interventions from a ‘positive approach to change’ perspective. The course is designed to help you experience a number of positive approaches to OD, from scaleable strategies such as Appreciative Inquiry, Positive Deviance and Open Space, to process tools such as mindmapping and affinity charting. To support your ability to analyze and create innovative strategies and approaches for further positive change in client organizations, extensive readings and exercises will expand your knowledge and capability. In the course you will learn to explore the complex processes of effective organization change and introduces practices to support positive systemic engagement. The course provides its students with the skills required to design and deliver customized interventions to assist organizations in leading and implementing positive stakeholder-engaged organization change.

In this course you will learn how to develop knowledge and skills necessary for conducting strategic analysis, decision making, and evaluation in complex organizations with particular focus on organizational health and vitality. Students will be introduced to approaches that assist in discerning intentions, roles and foci for Organization Development (OD) and change processes, and in finding a best fit with the practitioner’s style and capabilities.
OD practitioners have focused on supporting the strategic goals of organizations through various interventions that are designed to create alignment between people and strategy, and to improve efficiency and effectiveness in the realization of goals. OD practitioners are often called upon to support changes that arise from marketplace changes, economic conditions and workforce fluctuations. Increasingly, vibrant, healthy organizations prove to be those that have learned to renew themselves while on the way to realizing their strategies and goals. Addressing organizational health and vitality often starts with an understanding of how these elements relate to performance. “Performance” is typically assessed with “hard” measures, such as what an enterprise delivers to stakeholders in financial and operational terms. Other metrics are also employed, such as net operating profit, return on capital employed, total returns to shareholders, net operating costs, and stock values.
This course will help you to expand your repertoire by exploring various frameworks, approaches and practices OD practitioners can use to craft strategic changes related to organizational health and vitality (alignment, execution and renewal). We will build an understanding of the central concept of organizational health and vitality, by exploring a number of concepts that contribute to it.

Organizational leaders must consider the impact of their design choices not only on business performance, but also on employees, customers, and the communities and societies in which they operate. This course discusses the systematic approach to configuring and aligning structure with strategy and includes an examination of the links between communications, processes, knowledge, metrics, leadership and people practices, with culture and strategic direction in organizations. Using case studies, application of theoretical principles, interactive discussions and activities, students will explore how organizations can be designed for optimal performance and sustainability. Focuses on effective organizational design in both traditional and innovative organizations with special emphasis on innovative organizational forms and knowledge management principles. Team projects include inventing new possibilities for real organizations.

Project managers use specific proven techniques and strategies for achieving outstanding results. Several models have evolved to provide contextual frameworks for integrating projects within an organization’s strategic goals. This course includes and examines the benefits realization approach and the SMART (strategically managed, aligned, regenerative and transitional) model. 

Examines the constraints faced by every project manager in any project and timeframe, budget, human resources, specifications, equipment and material-without letting the constraints limit innovation and creativity. The course introduces techniques for work breakdown structure development, estimating, forecasting, evaluating and forecasting, monitoring and reporting costs and interpreting earned-value data.

Considers the need for embedding innovation in both strategy and culture within an organization. Identifies leadership practices necessary to encourage and support innovation. Students will examine models and tools for understanding how workplace culture can be measured and managed, alongside innovative approaches to strategy development.